How do I help clients? Let me count the ways

I reached out to a group of clients and asked for topics that they would like to know more about, so I could write blogs about them. One of my very first clients – someone who has known me and worked with me for over 16 years said this… “Could you explain what you do for people?”. It wasn’t the first time that a client or a non-client needed clarification on what I do besides invest people’s money. The range … Continued

Been There…

Someone who is trying to attract new clients will often highlight their expertise with a certain group with common attributes.  I have a lot of clients that are women on their own so I will often tell someone who has lost her spouse or who is transitioning from a relationship that I have helped many people in their circumstances. But I realized that my connection to a client becomes even more powerful when I’ve had the experience myself.  I thought … Continued

Avoid pain as a learning method

I listened to a podcast interview with one of my favourite people, Jerry Seinfeld.  It was unlike any other I had seen or heard.  He didn’t trace his history in show business or talk about how the idea for the most famous episodes came to life.  Instead, he talked about his personal habits, his routine, and the creative process that he goes through.  He said that he writes every day and maintains several other disciplines to support and nurture himself … Continued

The Great Wave of Seniors Downsizing Hasn’t Come to Pass; Yet

According to a recent survey, 91% of seniors said they would try to “live safely and independently in their own home as long as possible.”  This contrasts with the long-held view that as boomers age, a wave of selling and downsizing would come as they relocate to smaller homes, condos, and retirement communities. I for one, am not surprised by that this trend hasn’t emerged, as I haven’t seen this trend unfold within my own client base.  Nonetheless, clients are … Continued

How Mutual Fund Fees Work

Recently, a lot of attention has been given to investment management fees. This is thanks in part to regulatory changes that have forced more transparency, and rightly so.  But a series of television commercials that take stabs at mutual funds and advisors have also made this topic more front of mind for investors. I don’t actually mind the commercials or anything that gets people to ask questions and become more engaged. But if transparency is the aim, the commercials fall … Continued

Active and Passive Investing

Every day you can easily find out about how the stock index performed.  The news, newspapers, and various online resources all report on it, letting you know whether the TSX is up or down 100 points that day, for example. But what does that really mean and how much does it relate to your investments? Companies that gather and publish data about stock markets create indices to help investors understand how the overall market, or segments of it, are performing. … Continued

Something about age 80

Software used for constructing financial plans will often have a default approach where the income you are seeking in retirement remains constant throughout your life, albeit adjusted for inflation. So, if you and your advisor determine that, at retirement, you will require $5,000 per month after tax, the software will provide you with that amount of income every year until the end of the plan, with a little raise each year to take into account inflation. Over the years, I … Continued

I’m Listening

Many clients have told me that it sometimes seems like I’m their priest or therapist as much as their Investment Advisor.  This makes me feel wonderful because it shows they trust me enough to share their most personal concerns.  Understanding clients’ priorities and values is so important as it helps me to offer the best financial advice. Knowing this, I decided that I should work on my soft skills of personal communication just as much as I do on the … Continued

When it comes to investing and financial planning, it’s helpful to be in touch with your feminine side.

Last year, I had conversations with two new clients. Both were young women early in their careers who had been saving diligently and had enough to buy a house and set aside savings for the long term. It was great to see young people doing all the right things and getting on track at an early age.  But what struck me most was that despite their youth and how new they were to money matters; they exhibited a wonderful mindset … Continued

Quick; What’s the first thing that comes to mind when I talk to you about “risk”?

One of the most important things an advisor must do is to assess the appropriate level of risk for clients’ investments.  There are many ways to do this.  It’s part science and part art. Time horizon is the key determinant.  Advisors will ask if you will need the money in the near term, such as if you plan to buy a car with the money within the next year.   In such a case, you wouldn’t want the money to be … Continued